http://mfile.akamai.com/12924/wmv/vod.ibsys.com/2006/0503/9152183.200k.asx

If you cannot access the video, it’s about how Jiffy Lube cheats people by charging for things they never do. A NBC crew went to a number of Jiffy Lube shops to get their car serviced. In one of the shops, they are charged for a new fuel filter which is never changed. Before they take it to the service center, they mark the fuel filter. In 5 out of 9 centers, they are charged for a T-Tech Transmission service which is never done. When they ask the mechanics about it who initially deny it and after they are shown the video, are directed to the District Manager. The District Manager denies his identity!!!

I have been going to Jiffy Lube to get my oil changed for the past 1 year. I don’t know how much money they cheated out of me. I’m never going there again. How can people be so unscrupulous?